Strategic Advisory Crisis Response Founder Relationships

Silicon Valley Bank

Guiding 30+ companies through a banking crisis in 10 days — high-stakes strategic advisory under extreme time pressure

SVB

Role

Associate

Focus

Strategic Advisory, Crisis Response, Client Management

Industry

Fintech / Financial Services

The Context

At Silicon Valley Bank, I managed a portfolio of 700+ early-stage founders and VC funds. I designed onboarding programs that improved client satisfaction by 25%, led workshops and networking events that drove referral business, and built the engagement infrastructure that turned one-off touchpoints into lasting relationships.

Then SVB collapsed.

SVB client dinner

Crisis Response

When the bank failed, I personally guided 30+ companies through banking transitions — coordinating across Legal, Finance, and Operations to secure emergency funding and maintain client relationships. This was real-time strategic advisory under extreme time pressure, with real consequences for the founders I was working with.

Every company had different needs, different timelines, different levels of exposure. The work required rapid triage, clear communication, and the ability to coordinate multiple workstreams simultaneously while keeping founders informed and calm.

SVB community event

The Outcome

Emergency funding secured within 10 days. Zero client losses. Every founder I worked with came through the transition with their banking relationships intact and their operations running. This experience shaped how I think about advisory work: it's not about the happy path. It's about being the person founders trust when the stakes are highest.

Takeaway

Founders don't hire consultants for moments like these. They need operators — someone with a clear head, fast coordination, and the ability to drive execution when the stakes are highest. That's the work I'm drawn to.